Regarding the PAYMENT:

  1. Payment of the contract indicates the student's firm intention to take the classes therefore it is not-refundable.

  2. If the student can not start the classes, the payment might pass to a future start, only if the student notifies, at least one week in advance of his back down.

  3. If the payment is pass to a future starting day, and the student do not attend, there is not refunds or transfers.

  4. If a cancellation is agreed, AllSpanish OnLine Classes will refund 90% of the payment, 10% will be keep by AllSpanish OnLine Classesto cover administrative costs.

Regarding the ATTENDANCE:

  1. The classes will start and end at the times set in the contract

  2. If no notification is received this lesson will be counted as given, without any claim or refund.

  3. If AllSpanish OnLine Classes cancels a lesson, this hour/s will be reassigned to a future date.

Regarding what the COST INCLUDED:

  1. Spanish Language Lessons.

Regarding what the COST DOES NOT INCLUDED:

  1. Books, Workbooks, Activities Books, DVDs.

  2. Any office supply such as pencil, pens, notebooks, etc.

  3. Transportation, petrol, loss of work etc.